​1.    Introduction

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SIRENOBLE SARL (“we”, “us”, “our”) is committed to protecting the privacy and personal data of users visiting www.sirenoble.shop (the “Website”).

This Privacy Policy explains how personal information is collected, used, stored, and protected in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

By using the Website and our services, you acknowledge that you have read and understood this Privacy Policy.

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     2.    Data controller

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The data controller responsible for the processing of personal data is:

SIRENOBLE SARL
27 Rue des Martyrs de la Résistance
06240 Beausoleil
France

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Email: welcome@sirenoble.shop

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     3.    Personal Data We Collect

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We may collect and process the following categories of personal data:

 

   Identity Information

• First and last name

• Billing and delivery address

• Company name (if applicable)

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   Contact Information

• Email address

• Telephone number

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   Order & Transaction Information

• Order history

• Purchased products or services

• Payment status

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   Technical Information

• IP address

• Browser type

• Device information

• Operating system

• Time zone

• Website usage data

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   Marketing & Communication Data

• Newsletter subscriptions

• Preferences regarding communications

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     4.    How We Use Personal Data

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Personal data may be used for the following purposes:

• processing and fulfilling orders,

• providing customer service,

• managing payments and invoices,

• arranging deliveries and logistics,

• communicating with Customers,

• improving the Website and user experience,

• complying with legal and regulatory obligations,

• fraud prevention and security purposes,

• sending marketing communications where legally permitted.

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     5.    Legal Basis for Processing

 

Personal data is processed on one or more of the following legal bases:

• performance of a contract,

• compliance with legal obligations,

• legitimate business interests,

• Customer consent where required.

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     6.    Payment Processing

 

Online payments are securely processed by third-party payment providers such as Stripe.

We do not store or have direct access to complete payment card information.

Customers are encouraged to review the privacy policies of third-party payment providers before using their services.

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     7.    Sharing of Personal Data

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Personal data may be shared with trusted third parties strictly where necessary for the operation of our business and services, including:

• payment providers,

• shipping and logistics partners,

• IT and website service providers,

• legal, accounting, or regulatory advisors,

• analytics and marketing service providers.

We do not sell personal data to third parties.

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     8.    International Data Transfers

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Certain service providers may process personal data outside the European Economic Area (EEA).

Where such transfers occur, appropriate safeguards are implemented in accordance with applicable data protection laws.

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     9.    Data Retention

 

Personal data is retained only for as long as necessary for the purposes for which it was collected, including legal, accounting, tax, or regulatory requirements.

 

     10.    Your Rights

 

Under applicable data protection laws, Customers may have the right to:

• access their personal data,

• rectify inaccurate data,

• request erasure of personal data,

• restrict processing,

• object to processing,

• request data portability,

• withdraw consent where processing is based on consent.

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Requests relating to personal data may be addressed to: welcome@sirenoble.shop

Customers also have the right to lodge a complaint with the competent data protection authority.

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     11.    Cookies

 

The Website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience.

Users may manage cookie preferences through the cookie banner or browser settings.

For more information, please consult our Cookie Policy.

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     12.    Data Security

 

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction.

However, no method of electronic transmission or storage can be guaranteed as completely secure.

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     13.    Third-Party Websites

 

The Website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of such external websites.

Users are encouraged to review the privacy policies of third-party websites before providing personal data.

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     14.    Changes to this Privacy Policy

 

We reserve the right to update or modify this Privacy Policy at any time in order to reflect legal, technical, or operational changes.

The updated version will be published on the Website with the revised effective date.

     

     15.    Contact

 

For any questions regarding this Privacy Policy or the processing of personal data, please contact:

SIRENOBLE SARL
welcome@sirenoble.shop